Terms of Service

01. Who we are and these Terms

Paramia is operated by LIVEWORLD PTE. LTD. (“Paramia,” “we,” “us” or “our”). These Terms of Service (“Terms”) govern your use of the Paramia application, our website at www.paramia.ai, and the related features we provide (together, the “Service”).

Registered address: 152 BEACH ROAD, #11-05, GATEWAY EAST, SINGAPORE 189721. You can contact us at contact@paramia.ai.

Please read these Terms before using the Service. When you affirmatively accept them through the acceptance process presented to you, you enter into an agreement with us. If you do not agree, do not use features that require acceptance. Our Privacy Policy explains our handling of personal information. Accepting these Terms does not replace any separate consent required for optional data processing or tracking.

02. Adults only

You must be at least 18 years old and legally able to enter into this agreement to use the Service. If the age of legal adulthood in your location is higher than 18, you must also meet that age. Permission from a parent or guardian does not make someone under this threshold eligible.

You must not misrepresent your age or help an ineligible person access the Service. We may restrict access when we reasonably believe these requirements are not met. An app store age rating is separate from these eligibility requirements. The Service is available only where its use and distribution are lawful.

03. Guest access and accounts

Some features are available through a guest session. Other features may require signing in, including through an email sign-in link. A guest session still involves device and account identifiers; it is not a promise of anonymity.

Provide accurate information, use an email account you are entitled to access, and protect your device and sign-in links. Do not share a sign-in link or allow another person to use your account. Tell us promptly if you suspect unauthorized access. You are responsible for activity you authorize, but these Terms do not make you automatically responsible for activity caused by our failure to meet our legal obligations.

Access to a guest account may be lost if its credentials are removed or become unavailable. Do not assume that reinstalling the app or using the same Apple Account will recover a Paramia guest account, conversation history or Credits. A purchase is associated with the Paramia account used for that transaction. Contact us if you cannot access a purchase.

04. AI characters and entertainment

Paramia offers story discovery, conversations with AI characters, conversation history, and presentation features such as Chat and Roleplay. You are interacting with artificial intelligence, not a human conversation partner. Characters, their apparent emotions and relationships, dialogue and story events are fictional. Generated content may be inaccurate, inconsistent, offensive or similar to content generated for others.

The Service is for creative entertainment. It does not provide medical, mental-health, legal, financial or other professional advice, and it is not an emergency or crisis-response service. We do not promise that a person monitors a conversation in real time or will intervene in an emergency. Do not treat a character’s statements as instructions, factual assurances or commitments by us.

Use your own judgment before acting on or sharing content. You can stop a conversation and report problematic content. Available characters, stories, models, presentation modes and translations may change; examples on our website illustrate the experience and do not guarantee particular content or outcomes.

05. Your inputs and generated content

“Inputs” are messages and other materials you submit. “Outputs” are responses generated for you through the Service. You retain any rights you hold in your Inputs. You must have the necessary rights to submit them and must not disclose someone else’s confidential or personal information without a lawful basis.

You grant us a nonexclusive, worldwide, royalty-free permission to host, copy, transmit and process your Inputs, and to allow service providers acting for us to do so, only as reasonably necessary to provide your requested experience, maintain your history, investigate reports, protect the Service and comply with law. This permission lasts only as needed for those purposes and the retention described in the Privacy Policy. It is not a transfer of ownership or a standalone authorization to use private conversations in advertising or to train general-purpose AI models. Any separate model-training use must be specifically disclosed and have the permissions and legal basis it requires.

To the extent permitted by law and any third-party rights, we permit you to use your Outputs for your own lawful personal, noncommercial purposes. This permission does not transfer rights in underlying characters, stories, artwork, trademarks or other third-party materials. We do not promise that an Output is copyrightable, exclusive to you or free of third-party rights. Contact us before commercially exploiting Service content. Do not present AI-generated content as an authentic statement by a real person or remove a legally required AI disclosure.

06. Acceptable use

You must not use the Service to:

• Exploit or sexualize minors, solicit sexual content involving minors, or create nonconsensual intimate content.
• Make credible threats, facilitate serious violence, encourage self-harm, or engage in targeted harassment, hate or abuse.
• Commit fraud, impersonate another person deceptively, infringe intellectual-property rights, or disclose private information unlawfully.
• Obtain illegal assistance, distribute malware, compromise accounts, or bypass security, payment, age or safety controls.
• Disrupt the Service, scrape it at scale, or extract, reproduce or resell its content without permission, except where applicable law expressly permits the activity.

These restrictions apply to prompts as well as generated material you deliberately seek or misuse. Fictional framing does not authorize prohibited conduct. Technical restrictions do not override rights that applicable law or an applicable open-source license expressly gives you.

07. Reporting and enforcement

To report a story, open its details, tap the more menu (…), then choose Report. This submits a report about the story directly, without asking you to select a reason or type an explanation. To report a specific AI message, press and hold the message in the app, then choose Report and follow the on-screen instructions. You can also report content, provide additional context, or contact us about an intellectual-property complaint or account issue at contact@paramia.ai. Provide enough information to locate the issue and avoid sending unrelated private information. An intellectual-property complaint should identify the protected work, the allegedly infringing material and your authority to act.

We may investigate reports and restrict or remove content or access where reasonably necessary to enforce these Terms, address security or safety risks, or comply with law. Measures should be proportionate to the circumstances. Where reasonably practicable and legally permitted, we will explain a significant restriction and provide an opportunity to contact us for review. Immediate action may be necessary for serious risks or legal requirements. Submitting a report does not establish that a violation occurred or guarantee a particular outcome.

08. Credits and purchases

Credits are digital units used for eligible features within Paramia. They are not money, a bank deposit, an investment or a right to cash redemption. Except where required by law or expressly offered by us, Credits cannot be transferred, traded or redeemed outside the Service.

The current iOS purchase offering consists of one-time consumable purchases, not an automatically renewing subscription. The purchase screen and Apple’s payment confirmation identify the product and applicable price. Check the price, currency and quantity before approving payment. We will not turn an existing one-time purchase into a subscription without a separate purchase authorization.

Apple processes payments made through Apple In-App Purchase under its applicable terms. We associate the transaction with your Paramia account and verify fulfillment. Payment approval and an updated balance may not appear at the same time. If you have been charged but Credits do not appear, contact us with the transaction information; do not make another purchase merely to resolve a delayed balance update. Never send us your payment password or full payment-card details.

Purchased Credits do not expire merely through the passage of time. Any separately offered promotional Credits must have their conditions disclosed when offered and must not be confused with purchased Credits. Charges for eligible actions are governed by the price information provided for those actions. Changes to future prices do not retroactively change a completed purchase.

If a purchase is refunded, reversed or found to be unauthorized, we may adjust the corresponding Credits or benefits, subject to applicable law. We will not use this provision to remove unrelated lawful purchases.

09. Refunds and consumer protections

For Apple-billed purchases, you may request a refund through Apple’s purchase support process. Apple determines requests it administers under its rules and applicable law. You can also contact us about fulfillment errors or rights you have against us. These Terms do not make Apple support your exclusive legal remedy.

Nothing in these Terms excludes mandatory consumer rights, including remedies for defective, misdescribed or undelivered digital content and any applicable cancellation or withdrawal right. If local law requires separate express consent and acknowledgment before immediate digital delivery affects a withdrawal right, accepting these Terms alone does not provide that consent or acknowledgment.

10. Service ownership and Apple terms

We and our licensors retain rights in the Paramia software, branding, interfaces and supplied story assets. Subject to these Terms, you may access those materials through the Service for lawful personal use. No other license is granted by implication.

For an app obtained through the App Store, Apple’s applicable usage rules and Standard End User License Agreement govern the app license unless a valid custom license is supplied through that store. These Terms govern your relationship with us for the Service and do not replace Apple’s agreement or alter Apple’s obligations. We are responsible for our Service and related support.

11. Changes and interruptions

We may update the Service for functionality, security, legal requirements or other reasonable operational needs. We cannot guarantee uninterrupted access or the continued availability of a particular story or generated response.

We will provide notice of a material change affecting paid access when required by law. If we discontinue a paid feature or the Service, we will address unused paid benefits and available remedies in accordance with applicable law. This section does not authorize us to confiscate purchased Credits or withdraw paid rights arbitrarily.

12. Account deletion and termination

You may stop using the Service at any time. Registered users can request account deletion through Profile → Settings → Account → Delete Account, followed by the confirmation shown in the app. You may also contact us about deletion or an inaccessible account.

Deletion ends access to the affected account and can result in loss of conversations, profile information and remaining Credits. Resolve access or payment issues before confirming where possible. This consequence does not remove a mandatory refund or other legal entitlement. Logging out or uninstalling the app is not a request to delete server-held information. Acceptance of a deletion request does not mean that every record or backup has already been erased; the Privacy Policy explains retention and legal exceptions.

We may remove inactive account information and conversation history under the periods and notice arrangements in Section 9 of the Privacy Policy. Inactivity does not cause purchased Credits to expire; the minimum records needed to protect outstanding paid rights remain subject to that Policy.

We may suspend or terminate access for a material breach, serious security or safety risks, or a legal requirement, subject to Section 7 and applicable law. Terms concerning accrued payment rights, intellectual property, lawful retention, liability and disputes continue to apply to the extent their nature requires.

13. Responsibility and limitations

We will provide the Service with the care and skill required by applicable law. Subject to rights that cannot lawfully be excluded, we do not warrant that AI content is accurate, unique or suitable for a particular purpose, or that the Service will be free from every interruption or error.

To the extent permitted by law, we are not responsible for losses that were not reasonably foreseeable when this agreement was made, or business losses arising from use of a service offered for personal entertainment. These limits do not exclude responsibility for fraud, deliberate misconduct, death or personal injury caused by negligence, or any other liability that cannot legally be excluded. They do not remove remedies for our failure to supply paid content as required by law.

14. Governing law and disputes

Subject to the mandatory protections below, these Terms are governed by the laws of the Republic of Singapore, excluding its conflict-of-laws rules.

If you are a consumer, you retain the mandatory protections and rights to bring proceedings available under the law applicable to you, including in your usual place of residence where that law permits. You may bring a dispute before a court with jurisdiction under applicable law. These Terms do not require exclusive proceedings in Singapore, mandatory arbitration, or a waiver of class or representative proceedings.

You are welcome to contact contact@paramia.ai to seek an informal resolution, but doing so is not a condition of exercising a statutory remedy or contacting a regulator.

15. Updates and other provisions

We may revise these Terms. We will identify the updated version and effective date and give notice of material changes through appropriate channels. Where law requires acceptance, we will obtain it before applying the changes. Changes do not retroactively remove accrued claims or rights in completed purchases.

If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law. A delay in enforcing a right is not a waiver. Any transfer of this agreement by us must preserve your mandatory rights and will be notified where required. The English version is the publication text; translations aid understanding and do not override local language requirements or mandatory consumer protections.

16. Contact

LIVEWORLD PTE. LTD.

Registered address: 152 BEACH ROAD, #11-05, GATEWAY EAST, SINGAPORE 189721

Email: contact@paramia.ai

Website: www.paramia.ai